Cafe and restaurant software

Cafe and restaurant software brings the day’s flow — table bookings, the kitchen, the till and the loyalty program — into one panel. In Rotenta, the customer record, reservations, cash register and reputation tracking share the same database, so two branches never file the same guest twice and a Friday-night table never ends up booked out from under itself.

The daily friction a notebook can’t fix

Most cafes and restaurants still keep reservations on paper or in a separate notebook; when the floor looks full, a waiter guesses which table just cleared. An order placed through a delivery app gets re-typed into the till by hand, and the guest’s name and phone number never reach the customer database. The loyalty card is a photocopied piece of card stock, and nobody counts the stamps. A one-star review lands on a public site and the owner often finds out days later. A two-branch business ends up with the same regular split across two separate customer cards.

What one panel covers in Rotenta

Customers holds one guest record shared across every branch. Reservations run on a table and floor plan, so a second booking can’t land on the same table at the same time. Accounting closes the till at day’s end by cash, card and delivery channel. Loyalty writes points, stamps and prepaid balance straight onto the guest’s own record. Reputation tracks the review stream and fires an automation rule that notifies the right person the moment a bad one lands; bulk messaging and the consent ledger keep an opt-in/opt-out record every time a guest is reached, in line with Turkey’s İYS consent registry. Recurring renewal dates — a liquor licence, a food business registration, a music-royalty licence — can be set up the same way, as an automation rule that sends a notification once the date gets close.

Who it fits

The same core runs for a single café and a multi-branch chain alike; as branches multiply, staff scheduling, quoting and reporting modules pick up the extra load. Modules turn on and off per business, so you only run what you need. Get in touch to talk through setup and pricing.